Please read these Terms and Conditions
carefully. We would like your experience of our site to be trouble
free and firmly believe
that a satisfied customer is one that is likely to return! These
Terms are designed to contract us to a higher standard than is
required by law which also assures you of superior customer service
and protection. If there is any part of this document that seems
unclear or ambiguous, please do not hesitate to contact us and
we will be happy to clarify and offer any further assurances
that you may require.
By using or accessing our website you agree
to be legally bound by these Terms and Conditions which apply
to your use of or access to our website whether or not you wish
to order any items.
2) Contact Address
JAS Fashions
Unit 2 Portway Business Centre
Castlegate
Business Park
Old Sarum
SALISBURY SP4 6QX
VAT Registration Number
631 7085 50
Enquiries to mail@jasfashions.co.uk
| Website enquiries: |
01722 330049 |
| Fashion Show enquiries: |
01722 330049 |
| Fax: |
01722 330049 |
Office Opening hours are normally 10.00a.m. – 12.30p.m.
3)
Prices
| a) |
Prices quoted throughout the website are in GBP
and are inclusive of UK VAT at the prevailing rate of 17.5%.
This shall apply to all orders delivered within the EC. |
| b) |
Goods ordered to be delivered outside of the EC
will be zero rated for VAT (tax charged at 0%) and the relevant
correction will be recorded on the order acknowledgement. |
| c) |
Charges for postage, packing and insurance will
be added if applicable and are displayed in Section 7. |
4) Guarantee
| a) |
If goods are damaged in transit they should be
signed for as “damaged” and returned to us as soon
as possible and we will send you a replacement as soon as reasonably
practicable. |
| b) |
We will not be held responsible for damage due
to general wear and tear or for defects which may arise from
misuse or failure to follow manufacturer’s care instructions. |
| c) |
We cannot be held responsible for damage or defects
arising from repair, maintenance or alteration by a third party. |
| d) |
We will refund any postal charges reasonably accrued
by you if returning goods which are defective and covered by
the guarantee, damaged in transit or which have been sent by
us in error. |
| e) |
The nature of our clothes sold means that there
may be some small faults in the garment – however we
will not be selling you clothes that are damaged or holed in
any way. |
5) Payment
| a) |
We accept electronic payment through our secure
online payment partner, SECPay. We can accept payment by MasterCard,
Visa, and their derivatives as well as Switch, Delta and Solo. |
| b) |
We also accept payment by cheque, traveller’s
cheque or postal order which should be sent to us at our address
detailed in Section 2 with a copy of the order. |
| c) |
Cheques should be made payable to Just A Second |
| d) |
In addition we will accept payment by banker’s
draft, direct bank transfer and customers should contact us
for more information on these options. |
| e) |
In the case of payment by cheque, postal order,
traveller’s cheque, banker’s draft or direct bank
transfer we will despatch the goods as soon as we receive confirmation
that cleared funds have arrived in our account. |
6) Order Processing & Despatch
| a) |
All orders placed on this website are subject
to these Terms and Conditions. |
| b) |
On receipt of your order we will send an order
acknowledgement by e-mail. |
| c) |
When cleared funds have been received we will
send an acceptance e-mail. No contract is formed until we accept
your order and you receive this notification. |
| d) |
Every effort will be made to despatch orders as
soon as possible and in any event within seven working days
of our acceptance of your order. |
| e) |
However, if delivery cannot be made within seven
working days (such as where an item is out of stock) we will
advise you of this in the acceptance e-mail. You will then
have the choice to wait, re-order a different item or cancel
the order. |
| f) |
If delivery becomes delayed due to unforeseen
circumstances we will advise you of this as soon as we become
aware and where possible we will inform you of the new anticipated
delivery date. You will then have the choice to wait, re-order
a different item or cancel. |
| g) |
We are entitled to reject any order and will advise
you of this by e-mail as soon as possible following our receipt
of your order. |
| h) |
We reserve the right to contact you at any stage
during the order process to satisfy ourselves of the authenticity
of the order and the payment; any doubts arising from either
of these matters may lead to our rejection of your order. |
7) Costs of Despatch
| a) |
All goods despatched to destinations in the UK
will be shipped per our postage costing of £2.50 for
orders under £20.00 Orders over this amount will be free
of postage and packaging costs. Usually we will send goods
by Royal Mail’s “Second Class “service although
we reserve the right to use any alternative carrier that may
equal or exceed the quality of this service. We will obtain
proof of postage. |
8) Returns Policy
| a) |
We offer a “no questions asked” cooling
off period of 14 working days. |
| b) |
If you wish to cancel within seven days you must
notify us in writing of your intent within 7 working days of
receipt of the goods. Written notice may be given by post,
fax or e-mail. |
| c) |
This cooling off period does not represent the
offer of a free trial period and items should be returned in
the original packaging in an unused and unworn condition. |
| d) |
We will reimburse you within 30 days of cancellation;
subject to the goods having been received by us in satisfactory
condition and within 14 days of your notice. |
| e) |
You will be responsible for the safe keeping of
goods until they are received by us and as such we would recommend
returning the article by a recorded delivery service. [Proof
of posting does not serve as proof of delivery.] |
| f) |
You are responsible for the safe keeping of any
article in your care prior to its return to us for any reason.
Any damage or loss to goods in your care is your responsibility
and you will be held liable to any charges that may arise due
to loss or damage during this time. |
| g) |
Where you cancel under this section, you will
be responsible for returning the goods to us and for the postal
charges incurred in doing so. |
| h) |
We reserve the right to take any necessary steps
to recover goods not returned and will seek to recover any
costs reasonably incurred by us due to this process. |
9) Security
| a) |
Transactions are
processed on a secure server by our secure payments partner, SECPay.
All personal information is
encrypted. |
| b) |
We take the prevention of fraud very seriously
and reserve the right to reject any order at any time without
notice or explanation. |
| c) |
Where we have a reasonable suspicion that a transaction
may be fraudulent we may pass details of such transaction to
the relevant investigating authorities. |
10) Complaints
| a) |
If you have any complaints,
comments or suggestions as to how we can improve our service please
contact us at mail@jasfashions.co.uk Alternatively,
please write to us at the business address listed in section 2. |
| b) |
We will endeavour to acknowledge all complaints
in writing (by email) within one working day of receipt, and
aim to reply in full
within seven working days. |
11) Intellectual Property
Copyright in
the material on this website and design rights in the items depicted
is the property of JAS
Fashions and is protected by UK and international intellectual
property laws worldwide. As such, it may not be reproduced (in
its entirety or partially and whether in 2 or 3 dimensional form)
or revised without our specific consent. You may print copies for
your personal use provided that this notice is also reproduced
on every such copy.
12) Law
| a) |
These Terms and Conditions and the
supply of the goods will be subject to English Law. |
| b) |
We are a UK based website and are only able
to offer goods for sale to customers permanently resident in
UK or members of Her
Majesty’s Forces stationed overseas. By placing an order
you are confirming that you are permanently resident within the
UK or a member of Her Majesty’s Forces stationed overseas. |
13)
Website Use & Disclaimers
| a) |
Every care has been to taken
to ensure that information contained within this website is accurate
and complete however no guarantee is given. Please be aware that
we may alter the information on the website from time to time including
information regarding goods, price and availability for future
orders without notice. We reserve the right to remove articles
from sale at any time and without explanation. It is your responsibility
to check these Terms and Conditions and remain in compliance with
them. |
| b) |
Whilst we use commercially reasonable efforts
to ensure protection against virus infection, we are not in
a position to confirm that
this website and any material available for downloading from this
website will be virus free and cannot accept any liability in this
regard. We therefore recommend that you carry out your own virus
checks, particularly before downloading any material. |
| c) |
Our website may contain links to other sites or
services. These links are provided solely for your use and
convenience and do not represent an endorsement or recommendation
by us. We are not, therefore, responsible for the content of
any websites of such links or for the consequences of you entering
into any contract(s) with their owners. |
| d) |
We will try to make our website available but
cannot guarantee that our website will operate continuously
or without interruptions or be error free and can accept no
liability for its unavailability. |
14)
Our Liability
Except to the extent that the law absolutely requires
otherwise, we will not be held liable for any loss or damage resulting
from your use of our website or reliance upon any information on
this website or communication sent by us.
15) Your liability
| a) |
You will be responsible for your own use of our
web site. |
| b) |
If you choose to use our web site in contravention
to these Terms and Conditions you will be liable to reimburse
us in full
for any loss and/or damage suffered by us and/or reasonable costs
that may arise due to this misuse. |
| c) |
You are responsible for access to our web site
from your computer and any orders arising from its use. |
16) General
These Terms and
Conditions do not affect your statutory rights as a consumer.
17)
Privacy Policy
| a) |
We are committed to protecting
your privacy and will only use information that we collect about
you lawfully, in accordance with the Data Protection Act 1998. |
| b) |
The type of information that we may collect includes
your name, address, other contact details including e-mail
address; and, your
credit or debit card details. Your information will be used by
us to process your order and to maintain your details on our customer
database, so that we may deal with any enquiries or follow up to
your order, and/or on our mailing list where you have requested
this. |
| c) |
You can check what information we hold about you
by e-mailing or writing to us. At your request we will correct
or delete information. |
| d) |
We do not operate an “opt out” mailing
list and will only add your e-mail address to a mailing list
if you have specifically asked us to do so. If you do subscribe
to any mailing list and subsequently wish to unsubscribe you
should e-mail this request to us at mail@jasfashions.co.uk |
| e) |
We will not sell or pass any of your details to
any third party apart from any successor of JAS Fashions or
where we are required to do so by law, court ruling, or as
referred to in section 9c. |
| f) |
We may use technology to track the patterns of
behaviour of visitors to our site; this can include a “cookie” which
would be stored on your browser. You can usually modify your
browser to prevent this happening although it should be noted
that the site may not work if cookies are completely disabled. |
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